Terms and Conditions

"Shipping

Shipments are sent through the Express Correos service to all of Spain, except the Canary Islands, Ceuta and Melilla, at the address indicated in the purchase process. The approximate delivery time is 24 working hours, but it can be affected by various climate or geological issues.

The cost of shipping is € 3.95, and by shipping over € 50 the shipping is free.

Returns

Our policy lasts 30 days. If you have spent 30 days from your purchase, unfortunately we can not offer you a refund or a change.

The conditions for accepting said returns are the following:

- That the product retains its original packaging and has not despised or used.

- That the original labels have not been removed.

In addition, in the case of the blades:

- That the sewn fist has not been removed.

- That has not been used (a rally leaves signs and marks that make it impossible its subsequent sale).

- That no accessories have been incorporated such as overgrips or protectors, or manipulated in some other way.

To complete your return, we require the invoice or proof of your purchase.

Reimbursements (if applicable)

When we receive your return and I inspect it, we will send you an email notifying you that it has come correctly, as well as the approval or rejection of your refund.

If approved, your refund will be processed and automatically entered into your credit card or the payment method you will use, within the shortest possible time.

Late or lost reimbursements (if applicable)

If you have not received your refund yet, first check your bank account.

Then contact the company of your credit card, you may have a time posting your refund.

Then contact your bank. There is usually a processing time until they publish their refund.

If you have already done all this and still do not receive your refund, please contact us at info@princepadel.com

Offer items (if applicable)

Only items can be reimbursed with their original price, items on offer can not be returned.

Changes (if applicable)

We only change items if they are defective or damaged. If you need to change an equal product, send us an email to info@princepadel.com and send your article to the following address: BM SPORTCH C / TERRACINA, 12 - ZARAGOZA, SPAIN - 50197.

Shipment

To return your product, send it to the address: BM Snotech C / Terracina, 12 - Zaragoza, Spain - 50197.

You will be responsible for the payment of shipping costs. These costs are not refundable. If you receive a refund, the shipping cost will be deducted from your refund.

Depending on where you live, the time it takes to get the new order may vary.

We advise you to consider hiring shipping insurance or service with shipping tracker. We do not guarantee that we receive the item returned."